Siemens Pacemaker UM344-2 Manual de usuario Pagina 13

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INTRODUCTION UM344-2
September 1995
The HART protocol is used for communication between the transmitter and a Moore XTC Communicator
(MXC), a personal computer running MXTC Configuration Software or other remote device. A typical
communication can be to: transfer a new and edited configuration, remotely monitor the process variable,
or service a transmitter.
DIGITAL MODE: One to fifteen transmitters can be parallel connected to a Multi-Drop Network using
only twisted-pair cable. The HART protocol is employed to send all process variable information to a
HART-compatible controller, recorder, or other device.
A mounting bracket is included and permits either pipe mounting (2" pipe) or wall mounting. When
attached to a thermowell, the Transmitter can be mounted directly to a process vessel, chamber, or flow
pipe.
1.3 CONFIGURATION
A smart transmitter must be configured before being used on-line or off-line. Each transmitter is shipped
with either a default configuration or, if specified at time of order, a custom configuration defined by the
user. A default configuration may need to be edited by the user before the transmitter is used in a loop.
1.4 PRODUCT SUPPORT
Product support can be obtained from the Moore Products Co. Technical Information Center (TIC). TIC is
a customer service center that provides direct phone support on technical issues related to the functionality,
application, and integration of all products supplied by Moore Products Co.
To contact TIC for support, either call 215-646-7400, extension 4TIC (4842) or leave a message in the
bulletin board service (BBS) by calling 215-283-4958. The following information should be at hand when
contacting TIC for support:
Caller ID number, or name and company name
When someone calls for support for the first time, a personal caller number is assigned. This number is
mailed in the form of a caller card. Having the number available when calling for support will allow the
TIC representative taking the call to use the central customer database to quickly identify the caller’s
location and past support needs.
Product part number or model number and version
If there is a problem with a product’s operation:
Is the problem intermittent or constant?
What steps were performed before the problem occurred?
What steps have been performed since the problem occurred?
What symptoms accompany the problem? Is an error message displayed?
What is the installation environment? For example:
- type of plant and process, involved loop, control strategy, and related equipment.
- workstation or personal computer manufacturer and model, amount of memory, and
operating system.
For product support outside of North America, contact your nearest Moore Products Co. subsidiary.
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