
CALIBRATION AND MAINTENANCE UM344-2
September 1995
TABLE 6.4 Message - Field Device Malfunction
This message results when, after having successfully established communications with a transmitter, a
transmitter self-diagnostics failsafe flag is detected in a received message. Use the MXC STATUS
program to identify the error source.
POSSIBLE CAUSE CORRECTIVE ACTION
Transmitter Failed Self-Diagnostic
Test
Press the STATUS key on the MXC. Confirm that the message "FAILSAFE"
appears in the upper right corner of the display.
With transmitter in FAILSAFE mode, see paragraph A of this section and
perform steps 3 to 5.
6.3.2.2 Possible Transmitter Output Problems
In this section, Tables 6.5 through 6.9 provide information on diagnosing several types of analog output
malfunction symptoms. Under each symptom, possible causes are identified and corrective action
suggested.
TABLE 6.5 Symptom - Zero or Low Output
POSSIBLE CAUSE CORRECTIVE ACTION
Transmitter accidentally configured
for Digital Mode. Output current
reads a constant 4.000 mA.
Configure transmitter for Analog Mode by changing its short address to zero;
See Section 3.
Transmitter Electronics Failure Determine if transmitter communicates with MXC by executing FIND XMTR
program on MXC; see Section 3. Refer to Section 6.3.2.1, paragraph B, to
troubleshoot a communications failure.
Check transmitter STATUS. If a FAILSAFE message is posted, refer to
Section 6.3.2.1, paragraph A, for troubleshooting procedures.
If transmitter STATUS checks OK, at the Main Menu, select LOOP OVRD
(loop override). Verify the loop by setting the output current to 4, 12 and 20
mA. If an Digital Meter is not installed, verify current by connecting an
ammeter to the transmitter’s TEST +/- terminals.
If the measured selected loop currents are significantly low in value, or loop
current cannot be set, replace the Electronics Module. See Section 6.5.2.
If transmitter passes loop override test, transmitter electronics are OK.
Continue troubleshooting.
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