
Technical check
14
Siemens Building Technologies
Fire Safety & Security Products 03.2009
5.1.1 Config issues?
1. Verify BNC (SVHS) / VGA switch settings (either switch on the rear of the
device or via Display button on the front of the device)
2. Stop recording when HDD is full
3. Configuration of recording schedule and events
4. Covert camera and colour control settings
5.1.2 Normal booting?
1. Verify System log
2. Verify status of HDD in the Storage menu
3. is it possible to enter the SMART menu from within the unit main menu?
5.1.3 Message displayed?
z Display of an HDD error code on the screen
The following list displays a list of relevant HDD error codes. In case one of
these error codes show on the screen the HDD needs to be replaced.
Code No. Description Cause Solution
1
All installed HDDs are
defective.
SYS_INFO can not be read
Replace HDD and
perform Functional Test
2
All installed HDDs are
defective.
DISK_INFO can not be read
Replace HDD and
perform Functional Test
3
Creating database
failed.
Creating database failed due to
HDD failure, incompatible HDD,
etc.
Replace HDD and
perform Functional Test
5
HDD installed in
wrong DVR.
The HDD which was formatted
in one AX device was installed in
another AX device (e.g. HDD of
a 9-ch AX was installed in a 16-
ch DVR).
Replace HDD or insert
correct HDD for this
device.
Perform Functional Test.
6
More than two HDDs
are installed in the
DVR, and error codes
2 and 5 occur
simultaneously.
There are 2 HDDs installed. One
HDD has error code 2 problem
and another one has error code
5 problem.
Replace HDD or insert
correct HDD for this
device.
z “Disk Bad” alert in the OSD (Disk bad checks the amount of bad sectors on the
HDD).
z SMART alert in the OSD
z Message “There is no installed master HDD. Press OK button to shutdown.”
z Message “Setup not found”.
z Warning message (e.g. “WARNING: Immediately check storage”).
z Initializing message without proper booting and hang-up of the system.
5.1.4 Booting without HDD?
Remove the power supply cable of the HDD and verify if it is working properly.
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