Siemens Advance Network Gateway Manual de usuario Pagina 11

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Technical Support
Getting Help
At Siemens Energy & Automation, Inc. we take pride in the on going
support we provide our customers. This user’s manual should answer
most of your technical questions; however, our technical support service
provides a special “hot” line as an added source of information.
If you require assistance call:
In the United States: (800) 448-8224
Internationally: 001-918-662-7030
Before You Call
Before you call one of our technical support lines, please have the
following information available to help our representative answer your
questions:
1. Unit Serial Number and Date of Installation
2. Description of problem
3. LEDs status on Communication Board
2000590-001 Technical Support v/vi
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