Siemens SLI-5310-I IAD Manual de usuario

Chapter 3. Models 40, 50, and 70 HardwareThis chapter provides information about the Models 40, 50, and 70 hardware. The Model 40 is anonredundant, si

8.13.1 Displaying Faceplates on the Terminal ... 8-608.13.2 Printing Faceplates Using the Printer Attached to the Terminal.

8.1 MAP for a Single-Line TelephoneThe MAP command permits you to view the hardware map to get the physical address (PAD) of cardsconfigured in the 97

8.2 SLIThe following sections discuss the SLI screen and how to configure the PAD for a single-line extension.8.2.1 Command LineThe following commands

GN25-2890-00 to G341-1505-058.2.2 SLI ScreenFigure 8-2 is an example of the first line on the SLI screen used to create a new single-line extension.CO

GN25-2890-00 to G341-1505-05REF Reference number. This is an optional field. Enter up to four digits (0 to 9999) as acomment referring to information

EXTN Enter the 1- to 7-digit extension number for the channel.•If the USE field entry is EXT, DIC, or MOD, the number entered must be adialable extens

The default is 100.The system skips this field unless the USE field is EXT.Each station is assigned 7 CCS per busy hour for voice traffic. Each statio

|8.3 VRU_PROTOCOL| Software Release 9005.6.83 and Above: Use this screen to configure the protocol used to outpulse| digits. Configure up to 10 protoc

| ANI/DNIS This field indicates if an ANI or DNIS digit string is to be outpulsed. Enter one of| the following:| ANI An ANI digit string is outpulsed.

8.4 EXTEN for Single-Line TelephonesWhen you create a single-line extension using the CREATE SLI command and the extension has not yetbeen defined in

3-2 Configuration Manual, Release 9005/9006m

8.4.2 EXTEN Screen for Single-Line TelephonesFigure 8-6 shows a sample EXTEN screen that is used to configure unique single-line extensions.These fiel

8.4.2.1 Configuring the EXTEN Screen for Single-Line TelephonesConfigure the fields as follows:EXTN If you entered the EXTEN screen through the SLI sc

This field does not apply to extensions that have CHI, FAX, MOD, MPL, MUS, orREC in the TYPE field.| If the TYPE field is SOFT, enter up to two forwar

Note: Ringdown to an extension number differs from off-hook intercept to anextension. The off-hook intercept occurs after initial digit time-out (dete

|8.5 AVAIL for Extensions and Data Lines| Software Release 9005.6.82 and Above: Use the LIST AVAIL EXTEN command to list the available| dialable exten

| 8.5.2 AVAIL Screen| Figure 8-7 shows a sample AVAIL screen in LIST mode.||| COMMAND: LIST AVAIL ALL| SEARCH BEGINNING...| EXTENSIONS SEARCH| =======

| 8.5.2.1 AVAIL Screen Field Descriptions| The fields are described as follows:| UNDEFINED RANGE| These extensions are not defined in the software.| E

8.6 LEXTo display attributes on a single-line or ROLMphone telephone use the LEX command.8.6.1 Command LineThe following commands function in the LEX

8.6.2 LEX ScreenFigure 8-8 shows a sample LEX screen.COMMAND: LIST LEX 2101FORWARD ONSYSTEM FORWARDING BSY RNA DND EXTEN TYPE COS TARGET 1 TARGET 2 TA

8.6.2.1 LEX Screen Field DescriptionsThe fields in the LEX screen are display-only fields and cannot be modified. Because the LEX screenhas so many fi

3.1 Models 40, 50, and 70 Hardware Map ConfigurationThe Model 40, 50, and 70 systems have the following types of hardware shelves:•Central processing

•A system speed number in the form # 6 x x x, which can be used for off-systemnumbers when more than 8 digits are needed•A pilot number•A remote exten

Line 2: Line 2 is shown in Figure 8-10.ACD NAME- ----------------DS N CARL MARTINFigure 8-10. LEX Screen—Line 2The field descriptions are as follows:A

Line 3: The GROUP MEMBERSHIP CROSS REFERENCE line is shown in Figure 8-11.G R O U P M E M B E R S H I P C R O S S R E F E R E N C E GRP GRP/PILOT GRP

Line 4: The TERMINAL EQUIPMENT CROSS REFERENCE line is shown in Figure 8-12.T E R M I N A L E Q U I P M E N T C R O S S R E F E R E N C ELINE LINE LIN

Line 5: The MODEM/DATALINE CROSS REFERENCE line is shown in Figure 8-13.M O D E M / D A T A L I N E C R O S S R E F E R E N C EDATALINE NUMBER-------F

Line 6: The TABLE CROSS REFERENCE line is shown in Figure 8-14.T A B L E C R O S S R E F E R E N C ETYPE TABLE ENTRY TYPE TABLE ENTRY TYPE TABLE ENTRY

Line 7: The RESTRICTED FAC CROSS REFERENCE line is shown in Figure 8-15 and describedfollowing.R E S T R I C T E D F A C C R O S S R E F E R E N C EFA

8.7 ROLMphone FeaturesEvery configurable button (line or feature) on a ROLMphone telephone has a light emitting diode (LED)next to it, except for the

8.7.2 ROLMphone Features Requiring Index NumbersTable 8-2 lists the features that require index numbers.8.7.3 SpeakerphoneThe ROLMphone 240 and 400 mo

8.7.5 ACD Emergency ButtonThe ACD emergency button feature permits an ACD agent to send an emergency help message to theACD supervisor by pressing the

Table 3-1 (Page 2 of 2). Models 40, 50, and 70 Hardware, Shelf Allocations, and District TypesHardware Shelf District TypeCardMnemonicMessage waiting

Table 8-3 (Page 2 of 5). ROLMphone Feature DescriptionsFeature Mnemonic COS DescriptionBad line BADLN − Reports abnormal conditions on a trunk and log

GN25-2890-00 to G341-1505-05Table 8-3 (Page 3 of 5). ROLMphone Feature DescriptionsFeature Mnemonic COS DescriptionFlash FLASH − For invoking features

GN25-2890-00 to G341-1505-05Table 8-3 (Page 4 of 5). ROLMphone Feature DescriptionsFeature Mnemonic COS Descriptiona Previewa Preva −a Permits the dis

GN25-2890-00 to G341-1505-05Table 8-3 (Page 5 of 5). ROLMphone Feature DescriptionsFeature Mnemonic COS DescriptionStation speednumberSTASP SPD Sets a

GN25-2890-00 to G341-1505-058.8 BUTTONThe BUTTON command permits you to assign two types of feature button tables to a ROLMphonetelephone: default and

GN25-2890-00 to G341-1505-058.8.2 BUTTON ScreenThe following figures show sample default BUTTON screens in CREATE mode:•Figure 8-17 shows the sample d

GN25-2890-00 to G341-1505-05COMMAND: CREATE BUTTON 240 6PHONETYPE TABLE #------- --240 6BTN FEAT INDX BTN FEAT INDX BTN FEAT INDX BTN FEAT INDX BTN FE

GN25-2890-00 to G341-1505-05COMMAND: CREATE BUTTON 400 1PHONETYPE TABLE #------- --400 1BTN FEAT INDX BTN FEAT INDX BTN FEAT INDX BTN FEAT INDX BTN FE

GN25-2890-00 to G341-1505-05COMMAND: CREATE BUTTON 612K 3PHONETYPE TABLE #------- --612K 3BTN FEAT INDX BTN FEAT INDX BTN FEAT INDX--- ----- ---- ---

GN25-2890-00 to G341-1505-05COMMAND: CREATE BUTTON 624K 10PHONETYPE TABLE #------- --624K 10BTN FEAT INDX BTN FEAT INDX BTN FEAT INDX BTN FEAT INDX BT

3.1.1 Model 70 Hardware Map ConfigurationIn addition to the hardware listed in Table 3-1 on page 3-3, Table 3-2 lists the hardware needed inModel 70 s

GN25-2890-00 to G341-1505-058.8.2.2 BUTTON Screen Field DescriptionsThe fields are described as follows:PHONE TYPE This is a display-only field that i

SYSAD Enter the system speed (system autodial) index number (1 to 999 or 1 to9999).8REPDL Enter the REPDIAL button index (1 to 37).(Although there is

Figure 8-25. ROLMphone 120, 240, and 400 Default Button Layouts for Software Reduced Feature Mode8-44 Configuration Manual, Release 9005/9006m

Figure 8-26. ROLMphone 312, 612, and 624 Default Button Layouts for Software Reduced Feature ModeChapter 8. Station Equipment 8-45

8.8.2.4 Feature Button Validity ChecksDuring initial ROLMphone feature button configuration, the 9751 CBX performs the following validitychecks:•That

8.9 MAP for a ROLMphone TelephoneThe MAP database contains the location information of all station equipment. Once ROLMphonebutton tables have been cr

8.10 RPS_ONUse the RPS_ON command to obtain a list of all the ROLMphone telephones that are assigned to aparticular button table.8.10.1 Command LineTh

8.11 RPUse the RP command to configure ROLMphone telephones. You must configure the ROLMphonefeature button tables before assigning them to the ROLMph

8.11.2 RP ScreenFigure 8-29 shows the command used to create a new ROLMphone extension.COMMAND: CREATE RP ALLD V SA M P ACDRLID T O REF TBL BUZZ K D B

8.11.2.1 RP Screen Field DescriptionsThe fields are described as follows:PAD If you entered ALL in the command line, the system enters the first avail

3.1.2 Model 40 DistrictsThe following are the district types that reside on the CPU and UNIV1 shelves in a Model 40 system.CPU Shelf when Model 40 has

D DCOK KEOIf you entered the LIST RP ALL command, the following values appear if configured:PMI PhoneMail attached processor interface (ROLMlink chann

BUZZ INTERCMEnter the 1- to 7-digit extension number the 9751 CBX accesses when the BUZZ or theAINTC (auto intercom) button on the ROLMphone telephone

BI Enter Y if this extension number can receive buzz/intercom calls or if it will be thetarget of a manually dialed intercom call. Otherwise, enter N.

#′S The system displays line numbers in this field if the BUTTON table indicates that thedevice has additional lines that need to be configured.EXTN E

8.12 EXTEN for ROLMphone TelephonesWhen you create a ROLMphone extension using the CREATE RP command and the extension has not yetbeen defined in the

8.12.2.1 Configuring the EXTEN Screen for ROLMphonesComplete the fields on the screen as follows:EXTN If you entered the EXTEN screen through the RP s

FORWARD ON BSY RNA DNDEnter the forwarding target (target 1, 2, 3, or 4) or no target (N or −) that shouldreceive internal or external calls on BSY, R

This field′s entry must be Y to enter this extension number in the ACD_MEMBERdatabase.NAME Enter the name of the person assigned to this extension usi

8.13 FACEPLATEYou can display faceplates on a terminal or print them on-site for ROLMphone telephones. The 9751CBX retrieves the appropriate configura

4. Define the FACEPLATE screen (refer to 8.13.5.1, “FACEPLATE Screen Field Descriptions” onpage 8-63) and enter P in the OUTPUT ? field. 5. When prom

•FDISK•HDISK3.1.4 Model 40 and Model 50 DistrictsThe following are district types that can reside on the CNFG shelves in a Model 40 or 50 system:•DIGT

8.13.4 Command LineThe following command functions in the FACEPLATE screen:LIST FACEPLATE <physical address or ALL>In the command line, <phys

8.13.5.1 FACEPLATE Screen Field DescriptionsBefore you define the attributes in the FACEPLATE screen, decide where you will print the faceplates.You n

PHONE NUMBER? Enter Y if you want the telephone number to be printed on the faceplate;if not, enter N.PREFIX If the ? field is Y, enter the prefix num

Figure 8-32. Sample ROLMphone 120 FaceplateChapter 8. Station Equipment 8-65

Figure 8-33. Sample ROLMphone 612K Faceplate8-66 Configuration Manual, Release 9005/9006m

FACEPLATE Notes:•The system uses the PHONE NUMBER and EXT ? fields to format the telephone number thatappears on the faceplate. The faceplate telephon

8-68 Configuration Manual, Release 9005/9006m

Chapter 10. Software GroupsThis chapter describes each software group in the 9751 computerized branch exchange (CBX) and thenexplains how to configure

10-2 Configuration Manual, Release 9005/9006m

10.1 Communication GroupsA communication (com) group permits individuals in a department or common work group to call eachother by dialing fewer digit

3.2 MAP for Model 40, 50, and 70 SystemsThe following sections describe the MAP command, screen, and field descriptions.3.2.1 Command LineThe followin

10.1.2 COM_GROUP Screen for Small Com GroupsFigure 10-1 shows a sample COM_GROUP screen for a small com group. According to this example,to dial exten

10.1.3 COM_GROUP Screen for Large Com GroupsFigure 10-2 shows a sample COM_GROUP screen for a large com group.COMMAND: CREATE COM_GROUP ALLCOM GROUP C

10.1.3.1 Configuring the COM_GROUP Screen for a Large Com GroupConfigure each field on the large COM_GROUP configuration screen as follows:COM GROUP N

10.2 Pick GroupsA pick group permits its members to answer the extension of any other member of that group. Amember of a pick group can answer another

10.3 Hunt GroupsThe hunt group feature is commonly used for departments, such as purchasing, in which anydepartment member can accept an incoming call

10.3.2 HD_GROUP Screen for Hunt GroupsFigure 10-4 shows a sample HD_GROUP screen in CREATE mode.COMMAND: CREATE HD_GROUP ALLPILOT GROUP GROUP FWD/BUSY

| COMMENTS Software Release 9005.6.81 and Above: Entries in this field are for information only; no| data entry is required. Enter information regardi

10.4 Distribution GroupsA distribution group is made up of stations arranged to share the call load. A distribution pilot numberis a software extensio

10.4.2 HD_GROUP Screen for Distribution GroupsFigure 10-5 shows a sample HD_GROUP screen in CREATE mode.COMMAND: CREATE HD_GROUP ALLPILOT GROUP GROUP

code and a 7-digit number), a pilot number, or a system speed index (inthe form # 6 x x x).| COMMENTS Software Release 9005.6.81 and Above: Entries in

Chapter 8. Station EquipmentThis chapter describes the station equipment and configuration. This description explains how thehardware and software wor

10.5 Security GroupsA security (simultaneous call) group permits you to group functionally related extensions so the 9751CBX can ring all the telephon

10.5.2 SECURITY_GROUP ScreenFigure 10-6 shows a sample SECURITY_GROUP screen in CREATE mode.COMMAND: CREATE SECURITY_GROUPPILOT #: 3575GROUP FWD/BUSYP

NUMBER If you did not make an entry in the C (condition) field, do not enter anumber in this field. Enter the number to which calls will beforwarded u

10.6 Control GroupsA control group consists of a group of extensions that usually share certain job functions (or are in thesame department) and are c

10.6.2 CONTROL_GROUPS ScreenFigure 10-7 shows a sample CONTROL_GROUPS screen in CREATE mode.COMMAND: CREATE CONTROL_GROUPS 4445PILOT#--------CR 4445C