Siemens HiPath SimplyPhone for Outlook/Lotus Notes V4.0 Manual de instalación descargar pdf (Pagina 58)

Appendix

A31003-X7140-A100-3-76A9, 02-2006

5-2 HiPath SimplyPhone for Outlook 4.0, Administrator Manual

spadC05.fm

Program architecture

The Phone Manager (SPTel.exe) recognizes the relevant telephony events and passes them

on to the Rules Engine (SpRules.dll).

The Rules Engine consults the local Contact Retrieval Index server via the socket protocol

LDAP and attempts to find data, such as the ID of its Outlook contact, relating to the caller on

the basis of the telephone number.

If a remote CRI service which provides the relevant data from the public contact folders and the

global address book as an index is available and has been configured, it is also used to identify

the partner and other LDAP servers can be used.

The Rules Engine opens up the call dialog and/or uses the call data interface to consult the

Outlook Object Library and requests Outlook to create and save objects or to send messages.

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Siemens HiPath SimplyPhone for Outlook/Lotus Notes V4.0 Manual de instalación Pagina 58